Policies

Depending upon where you live you must be ready either 1 hour to 1 ½ hours before the appointment time.

You will be picked up from your appointment within 30 minutes of the pick up time.

Passengers must acknowledge and begin boarding the vehicle within five (5) minutes of its arrival. If not, a no-show may occur and no shows determine eligibility for future transportation. OUTS provides curb-to-curb pick up. Please make arrangements for assistance if needed.

Passengers may not change the trip origin or destination without approval from the agency coordinator prior to the trip

Seat belts MUST be secured at all times. Ask the driver if you need assistance.

Food, drinks, loud or disruptive behavior, and the use of tobacco products are prohibited.

Guns and/or weapons are prohibited.

OUTS provides car seats; however, the car seat must be requested at time of scheduling the appointment. All children required by law to be in a car seat restraint must be or no transportation will take place.

Passengers who interfere with the safety or privacy of other passengers will be notified upon the first incident that subsequent incidents of abuse or interference may suspend service to that rider.






Onslow United Transit System, Inc.
Title VI Policy Statement

It is the policy of Onslow United Transit System, Inc. to ensure compliance with Title VI of the Civil Rights Act of 1964; 49 CFR, Part 21 ; related statutes and regulations that ensure no person in the United States shall, on the grounds of race, color, sex, age, national origin, or disability, be excluded from participation in, or be denied the benefits of, or be subjected to discrimination under any program or activity receiving federal financial assistance from the United States Department of Transportation.

Glenn Hargett
President, Onslow United Transit System, Inc.

Any person who believes he or she has been discriminated against should contact:

Onslow United Transit System, Inc.
Executive Director
PO Box 1548
Jacksonville, NC 28541

(910) 346-2998, ext. 23.

Published: July 24, 2007


 

call 18007352962 or 18007358262